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IT support for digital workplaces

We help your hybrid team get better connected and more productive.

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Team members working in a shared workspace

£300,000 is lost every year

from ineffective digital workplaces*

Technology plays a part in this...

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When things don’t work.
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People can’t find what they need.
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Everything seems complicated and overwhelming

...and many things are left underused because people don’t know about them or don’t know how to use them.

Free your team to focus on innovation and growth

When people can do their jobs more easily, they can focus on the growth and innovation your business deserves.

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As an experienced digital founder, I started Cogs and Springs as an alternative to traditional IT support businesses - who tend to just ‘keep the lights on’ and are not suited to the needs of a growing hybrid business.

We go beyond just support - we help you simplify, automate and innovate.

We work closely with your team to help them connect, collaborate and work seamlessly and securely on any device from anywhere.

Roberto Simi - Founder and CEO

A modern technology support service

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Hassle free IT for remote teams

Fully managed IT with onboarding logistics and digital ‘hire to retire’ operations.

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Modern cybersecurity

Your people, devices, apps, and data are monitored and protected wherever they are.

A unified digital workplace

A unified digital workspace

We transform your company information and communication structures so they become an asset.

Service plans

Designed around the needs of growing hybrid and remote businesses.

Cogs

Get your cogs turning with the right IT for a modern business.
Perfect for a remote based team.

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Service desk with a documented 8am - 8pm SLA
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Remote monitoring and management of 1 laptop, 1 mobile phone and up to 2 Microsoft accounts per person
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Zero trust cybersecurity to protect people, devices, apps, and data
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24/7 detection and response from our human-led Security Operation Centre
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Configuration and support for all Microsoft 365 services
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Easy IT onboarding of remote based users including logistics and branded packaging
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Collect and refresh existing IT from leavers back into storage
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Inventory management of IT devices with web-based asset tracker
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Free disposal of old devices with certificate
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Six-month business reviews

Springs

Spring ahead with more productivity, security and resilience.
Great for a growing team.

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All of Cogs PLUS:
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Comprehensive daily local backups of Microsoft 365 data
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Maintain a well organised shared document library and user permission groups
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Secure password manager for each person
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Setup and support of our approved HR and expenses business system
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Maintain web-based company information, contact directory, org chart, email signatures and distribution lists
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Maintain web-based access to your brand guide, brand assets and document templates
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Management of domain names and DNS settings
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Regular IT advice on internal message channels and company meetings
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Annual Cyber Essentials accreditation
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Quarterly business reviews

Switch credits

If you have less than 3 months left on an existing IT support contract we will credit your account for the fee you have remaining

We partner with a small cohort of like-minded clients to ensure we deliver deep and lasting value rather than churn through hundreds delivering only a bare minimum.

Retail Marketing Group logoStorey logoSitu logoKudos Sports logo
Chris Cowman

"Big productivity improvements and positive experiences across our remote teams."

This has been a breath of fresh air - after years of working with IT suppliers it always felt like we had an unwieldy and complex system that was just 'maintained' with ever increasing cost. Cogs and Springs spent time understanding our business and then stripped everything back to just what we need, saving us thousands. At the same time we saw dramatic improvements in accessibility of documents, contact information and a seamless onboarding process.

Chris Cowman
Retail Marketing Group

Getting started

Once you are happy that we are a good match we will take you through 3 easy steps to get you started.

#1 Audit

We will assess your current setup and present you with a plan of action for the next 12 months.

#2 Onboard

We add your people, devices and services to our systems and we begin proactive management.

#3 Progress

We implement your action plan whilst managing the day to day of your IT with a quarterly face to face review.

Fuel the innovation your business needs

You don't need more layers of technology.

You need the right technology partner that can get the best out of your existing investment. Creating a unified digital workplace that will enhance productivity, boost collaboration and free up your team to help you grow.