Digital workplace support

Fully managed technology, cybersecurity and digital support for modern businesses

Make better use of your existing technology investment

Make it easier for your team to stay connected and get things done

Discover if we are a match

Team members working in a shared workspace

Businesses are losing £300,000 every year

from ineffective digital workplaces*

Technology plays a part in this...

When things don’t work.

People can’t find what they need.

Everything seems complicated and overwhelming

...and many things are left underused because people don’t know about them or don’t know how to use them.

As an experienced digital founder, I started Cogs and Springs as an alternative to traditional IT support businesses - who tend to just ‘keep the lights on’ and are not suited to the needs of a growing hybrid business.

We go beyond just support - we help you simplify, automate and innovate.

We work closely with your team to help them connect, collaborate and work seamlessly and securely on any device from anywhere.

Roberto Simi - Founder and CEO

A modern technology support service

Hands of a man showing a video call with colleagues

Hassle free IT for remote teams

Fully managed IT with onboarding logistics and digital ‘hire to retire’ operations.

AI generated silhouette of a woman working on a widescreen monitor in front if a sunlit window

Modern cybersecurity

Your people, devices, apps, and data are monitored and protected wherever they are.

A unified digital workspace

We transform your company information and communication structures so they become an asset.

What's included

Designed around the needs of growing hybrid and remote businesses.

Supporting your team

Extended hours service desk with a documented 8am - 8pm SLA

Device management

Remote monitoring and management of 1 company laptop and 1 company mobile phone for each of your team

Hassle free IT onboarding of your remote based team including logistics, branded packaging and an intro call

Collect and refresh existing devices from remote based leavers and keep in storage until required

Inventory management of IT devices with asset tracker

Free disposal of old devices with certificate

Cyber security and data protection

Zero trust cyber security to protect people, devices, apps, and data wherever they are

24/7 threat hunting, detection and response from our human-led Security Operation Centre

Secure password manager for all fully managed users

Security awareness training and managed phishing simulations

Comprehensive daily local backups of Microsoft 365 data

Management of domain names and DNS settings

Annual Cyber Essentials and Cyber Essentials Plus accreditation support

Digital workplace management

Management of a Microsoft Entra ID (Microsoft 365) identity for each member of your team

Configuration and first line support for all Microsoft 365 services

Maintain company information, contact directory, org chart, email signatures and distribution lists

Maintain web-based access to your brand guide, brand assets and document templates

Management of a well organised shared document library and user permission groups

Productivity and strategic support

Fractional Technology Director part of your team - strategic advice, project tasks, automation, AI support (up to 1 day a month)

IT and data security policy creation and management

Quarterly business review

Switch credits

If you have less than 3 months left on an existing IT support contract we will credit your account for the fee you have remaining

We partner with a small cohort of like-minded clients to ensure we deliver deep and lasting value rather than churn through hundreds delivering only a bare minimum.

"Big productivity improvements and positive experiences across our remote teams."

This has been a breath of fresh air - after years of working with IT suppliers it always felt like we had an unwieldy and complex system that was just 'maintained' with ever increasing cost. Cogs and Springs spent time understanding our business and then stripped everything back to just what we need, saving us thousands. At the same time we saw dramatic improvements in accessibility of documents, contact information and a seamless onboarding process.

Chris Cowman

Retail Marketing Group

Getting started

Once you are happy that we are a good match we will take you through 3 easy steps to get you started.

#1 Audit

We will assess your current setup and present you with a plan of action for the next 12 months.

#2 Onboard

We add your people, devices and services to our systems and we begin proactive management.

#3 Progress

We implement your action plan whilst managing the day to day of your IT with a quarterly face to face review.

Fuel the innovation your business needs

You don't need more layers of technology.

You need the right technology partner that can get the best out of your existing investment. Creating a unified digital workplace that will enhance productivity, boost collaboration and free up your team to help you grow.